Make Money Don't Just Work

Last Update: November 03, 2010

I'm asked for advice often.  Usually, the request starts with: 'I get decent traffic' and ends with 'What do you thin?' by way of 'no sales.'

I've noticed 3 things people who ask me for my advice have in common.

1.  They have not decided whether the article/post on the site is a review, a sales letter, or an informational piece.

2. They target nobody or a very broad swath of the world population.

3. They think people buy features.

1. A review doesn't merely describe the features. What makes a review a review is the writer's opinion as to whether the product does or does not do what it is supposed to do.  Doesn't have to be the writer's opinion, could be a summary of the opinions of others.

A sales letter has to identify a problem, stir it, offer a solution.  And the solution has to be well matched to the problem, put to rest negative feelings the problem creates.  It requires a lot of getting into the buyer's frame of mind.

An article can be anything.  But the ones that offer solutions to problems, especially solutions the reader hasn't thought of yet are great, as in Lose Inner Thigh Fat - The 3 Secrets That Got Me My Slim, Sexy Legs Back.

Combining the three doesn't work.  Because they address a different phase in the buying process.

2 Sticking to the weight loss.  If you're promoting a product that gets rid of fat and gets you in shape, you'd emphasize that it gets you 6-pack abs if your buyers are young(ish) men.  You'd emphasize that it gets you a flat stomach and slimmer legs/smaller butt if your buyers were women.  To the 55-year old guy whose doctor told him he has to lose 40 LBS or go on meds, you'd talk about how it melts away fat and makes you feel vibrant.

 3. Features.  The monitor I'm using right now has 1200 by something pixels.  A number twice as large as the screens I had 4 or 5 years ago.  I bought it because of what this feature does for me.  I can read words better, easier, and the videos I watch on it are much better.  

Yes, without the feature, I could not have the benefits.  But as you noticed, I don't really know how many pixels, just that it's a lot more than I had before.  

The point, you never want something for the color, but because the color makes you think or feel something.  You never buy a cheap car because you want a cheap car.  You buy it because the cheap car save you money.  You never buy cigarettes because they burn slowly and make smoke.  Nor did you start smoking for that reason.

 Me, I started to smoke at 11 and quit at 12 because I couldn't make the strings of rings my friends could.  I started because I wanted to be cool not because any feature of the cigarette. 

When I bought this monitor I also bought a lap top.  From Best Buy.  Where 4 people came to help me make a decision.  The first 3 told me how many Hertz, RAM this one has, how many that one has.  The Hertz got to me. 

I understand that the more of them, the faster the computer.  But the more of them come with a bigger price tag.  I wanted to know if it was worth spending money to go from 660 to 820

I couldn't even make them understand me.  The 4th Best Buy employee told me what I needed to know without me even asking.  I asked him about 4 models.  And he told me things like: if you're watching movies, this one will load up almost twice as fast.  If you're downloading stuff, this one will do it...   Things like that.  Now I knew I wasn't going to use the computer for games or watching long movies, so I knew what to do.  

Don't assume your prospective customer is going to translate the features into benefits, or at least do it as well as you can.

So, decide for whom you're writing, what's in it for them, what will the product you're promoting make easier for them, solve for them, make them feel, etc. and don't count on features to sell the product.
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jatdebeaune Premium
I always thought I emphasized the benefits, but see where I need to improve that skill by thinking deeper about who I'm selling and get into their skin. Solving problems is true of sales in general. Consultative sales, only you're addressing a collective audience, even if it is specifically collective. Answer the clarion call, or they'll pass right by you. Thanks Dusan. Astute!
DABK Premium
Zane, don't concentrate on length. It's true that people seem to have no patience for long stuff. But that's only if the long stuff is perceived to be of no value or hard (because of layout issues) to read.

Length should be dictated by the subject matter and tone. If you post often, or rarely. If you have something to say or not. And on the layout (short paragraphs, variety of paragraph length, some bold words, some highlighted words).

If the reader is interested in the subject, and you have a good title, the reader will read the first paragraph. If the first paragraph is good, the reader will read the second paragraph. If the second paragraph is good... You get the picture.

You lose readers if you have posts that are too long. You lose readers if they're too short. And every person will decide if it's too long or too short based on how interested they are in 2 things: the subject, your style.

So, really, the questions are: do you really have something to say? could it be said with fewer words? (the answer is almost always yes, but, being a marketer and, therefore, crushed by time, you don't have the leisure) Are you presenting it on page in a way that's easy to read?
Jamie Smith Premium
Excellent blog Dusan, so many people miss these important marketing concepts.
Fallulah Premium
Thanks Dusan ... again ;), no smoke, just burning right through to the nuts and bolts of the issue as usual!
Zane Premium
Again, making great points and heaping a TON of knowledge on us at the same time. If you ever what help with that computer stuff, just ask.. :) I'm the geek that understands it all and the one that simplifies it for people who have no clue about them but how to use 'em.

I'm going to have to start looking at my articles and web pages a little more closely. One quick questions:
Do you have any suggestions on word length of web pages that are simply helpful pages on your site? Not sales copy or review pages, but content/value orientated information? I tend to write a LOT and I'm pretty sure the readers aren't getting to the bottom where the tie ins to my products are.
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