You are going to look the same every day when you get up, but that is only because you remember the day before. You don't remember what you looked like 4 weeks ago, or 2 years ago. Don't let the same "look" discourage you, because though you don't appear to be any better off, you are.

Over the years the live chat in WA has been the heartbeat of the community as it streams thousands of messages a day with everything from friendly "Hello's" to extremely helpful "How to's" and answers to all kinds of questions related to building a thriving online biz. Today I'm going to outline 5 updates to the live chat that we released with the intention of improving engagement, message notifications, and the overall efficiency of the platform.

I'll pose this question to you, and I'll give you my answer as well...

When having a conversation with someone (or many people), what is the most important thing that leads to that conversation being GREAT?

My answer: Knowing when others are speaking to you.

It's as simple as that.

• Perhaps the new invention
• This is a beautiful pen

You'll notice that from time to time there is a little tool tip that pops down from the live chat icon in the main menu. Both on Mobile and Desktop versions of the chat, this pop down will read "Kyle is chatting...". This is meant to bring attention to the live chat after a period of inactivity. Sometimes there is a period where there is no chat going on - that is becoming less and less especially after our updates as the chat is 40% more active already...but there are "gaps" in the chat from time to time. The tool tip "Username is chatting..." is meant to bring attention to the live chat after a period of inactivity, and that period is set to 5 minutes (although